Eddie Finch has been providing specialist compliance knowledge and support to customers in a wide range of sectors for almost a decade. He is the founder and director of Compliance Advisory Limited, which trades as Chapter Three Consulting.
Based in Worthing, United Kingdom, Eddie’s work always presents new and exciting challenges, especially in helping companies implement ISO standards and accreditations. Eddie needed an LMS to help train his customers' staff, “Whenever we implement compliance-based support to our customers, there’s a requirement for their staff to be trained. Not only that, but they need to prove their staff have taken the knowledge on board, not just read through the information we provide. We felt the most cost-effective way was to develop our own training.”
Repurposing training material saves time
Eddie and his customers love how much time they can save with Easy LMS. The admin feature, in particular, saves a lot of time. He explains how “for my customers, it’s beneficial that we can administer on their behalf. They know their staff has to be trained, and with Easy LMS, we can do this for them cost-effectively.”
Plus, Easy LMS streamlines Chapter Three’s training process with the option to repurpose existing content. ”We have a sort of menu of courses that people can select from. Once an organization or customer agrees on a training pathway, we tailor it for them. We’re not building from scratch each time. Instead, we're able to clone it and then modify it from our library of training materials.”
Eddie and his customers love how much time they can save with Easy LMS. The admin feature, in particular, saves a lot of time
Reliable and transparent system
Compliance training is usually mandatory. Therefore, it’s crucial that Eddie’s customers’ staff complete their courses and exams. He was looking for a system that would be fully transparent and let him keep track of who hadn’t completed their training. Eddie’s pleased to have found that in Easy LMS! “The usual problem we have is that people say they haven’t received an invite for their training. With Easy LMS, we can track the logs and see which people have received an invite. People using this excuse soon realize our platform is quite sophisticated, and we can catch them out!”
Another major benefit of Easy LMS is how much time can be saved by automating tedious tasks. “We can import lists of users so we ask our customers to provide us with a list. We can then quickly upload all of those people. The invitations get sent, and it’s a simple way to invite dozens of people to take their training at once.”
Eddie often needs to prove to his customers that their training investment was worth it. He explains, “One requirement is to train your staff in ISO. People who want to go down the route of ISO certification need to demonstrate that they teach their staff about GDPR and engage them in the process. Reports enable us to prove that.”
He was looking for a system that would be fully transparent and let him keep track of who hadn’t completed their training. Eddie’s pleased to have found that in Easy LMS
Best LMS on the market
Recommending Easy LMS is a no-brainer for Eddie. He’s constantly on the lookout for an online learning tool that’s good value for money while also providing all the necessary features, “every six months, we look at the market and other platforms to make sure we’re using the right one. We’ve tested Easy LMS against other platforms, which works great for us. We’ve even recommended it to other users who have started using the platform in an advanced way. It’s the most cost-effective platform we’ve come across, and it meets all our operational needs.”
We’re happy to have Chapter Three consulting as a valued client and are thrilled that they benefit so much from Easy LMS!