How we work

Learn more about our work processes and key values. Team members from different disciplines share their expertise, thoughts, and knowledge.

  • Posted on
    Reading time 5 minutes

    Who is Knowly?

    You've probably noticed an owl hanging out at Easy LMS ... we call him Knowly! But who is Knowly, and where did he come from? Here's a little story about our favorite owl.

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    Anouk
    Written by Anouk Front-End Developer & UX Designer
  • Posted on
    Reading time 6 minutes

    How we made our most read help articles multilingual

    Learning a software product happens better and faster in your native language. That’s why we made our Help Center available in more languages than English. But how do you translate hundreds of articles without all the structural work?

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    Caroline
    Written by Caroline Communications
  • LMS roadmap
    Posted on
    Reading time 5 minutes

    Why we don't have a roadmap

    A lot of companies share their roadmap enthusiastically with their clients. Although our clients ask for our roadmap now and again, we do it a bit differently here at Easy LMS.

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    Jeroen
    Written by Jeroen Founder / CEO / CSO
  • How we inform you about new features
    Posted on
    Reading time 5 minutes

    How we inform you about new features

    When we release a new feature, we want you to benefit from its added value. The sooner the better! Getting you up and running with a feature is so important to us that we have an entire process for writing articles and announcing new features.

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    Anna
    Written by Anna Implementation Consultant
  • Posted on
    Reading time 15 minutes

    How to speak Improvement Kata

    When you walk around our office on a regular working day you can hear (or read on Slack) a lot of these sentences: “We have to do an RCA.” “Do you know the target condition for this process?” “I think we need a new challenge for this process.” I can imagine that you don’t know what we’re talking about. Read on to learn.

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    Jeroen
    Written by Jeroen Founder / CEO / CSO
  • Posted on
    Reading time 6 minutes

    One LMS, multiple perspectives: how we bring them together

    The people behind Easy LMS don’t see the system the same way our clients do. Why is that? Does this cause any problems? And what do we do to improve?

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    Anouk
    Written by Anouk Front-End Developer & UX Designer
  • Posted on
    Reading time 9 minutes

    Never underestimate the value of sharing knowledge

    Sharing is caring. Not only does this apply to food, cars, and tools, but certainly to knowledge too. A culture of sharing knowledge helps in establishing quality.  Learn how we keep everyone up-to-date about our daily work and new trends. 

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    Caroline
    Written by Caroline Communications
  • Posted on
    Reading time 7 minutes

    First impressions matter: what we learned while improving our client onboarding

    Effective onboarding is key to giving a good first impression of a product. You don’t get a second chance, so it better be good.

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    Dyann
    Written by Dyann UX Designer & Researcher
  • Posted on
    Reading time 11 minutes

    How we adapted our work life during the Corona crisis

    Who would have ever thought that the world would change so much in a few weeks just because of a virus? To execute our daily work, we had to come up with a plan B. Read how we went from working at the office to fully remote in such a short time and still managed to get work done.

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    Priscila
    Written by Priscila Marketing
  • Our 4 mantras for feature requests
    Posted on
    Reading time 5 minutes

    Our 4 mantras for feature requests

    Feature requests give us insightful information about what to build, but they can also pose a challenge to our own plan and vision for Easy LMS. Luckily for us, we found a few mantras that help us strike the perfect balance.

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    Anna
    Written by Anna Implementation Consultant
  • Posted on
    Reading time 5 minutes

    World domination, one language at a time!

    Ok, so maybe world domination isn’t our actual goal, but the localization of our product is a really important part of enabling our tool to be as accessible as possible to as many people as possible, all over the globe. 

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    Caroline
    Written by Caroline QA / QC Officer
  • From idea to kick starter launch
    Posted on
    Reading time 4 minutes

    From idea to kick starter launch: how we started our Help Center

    Answering the same questions over and over again. There should be a more efficient way to handle this, while quality isn’t hurt. We came up with an extensive Help Center with over 170 informative articles to get you started. Read how we launched our knowledge base. 

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    Priscila
    Written by Priscila Marketing
  • 7 ways we’ve made Easy LMS user-friendly
    Posted on
    Reading time 9 minutes

    7 ways we’ve made Easy LMS user-friendly

    We want to give our clients the best user experience. It takes a lot of steps and mistakes to get there. We share the good, the bad, and the ugly.

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    Anouk
    Written by Anouk Front-End Developer & UX Designer
  • Knowly Testing
    Posted on
    Reading time 5 minutes

    How we maintain the quality of your academy using visual regression testing

    Changes in one component can have unwanted effects in others. Visual regression testing enables us to deal with this problem, before it makes its way to our end users. 

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    Maarten
    Written by Maarten Front-End Developer & UX Designer
  • Target Conditions arrow and bow
    Posted on
    Reading time 10 minutes

    Why we have target conditions instead of targets

    To meet their targets, employees overlook a lot. Not a desirable situation. Just like being stressed out by all the targets you have to meet. Have you ever thought of using target conditions instead? We use them, and will explain to you why. 

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    Jeroen
    Written by Jeroen Founder / CEO / CSO
  • The art of reviewing
    Posted on
    Reading time 8 minutes

    The art of reviewing

    Reviewing each other’s work is an important quality control measure. We take time for that. In this article, we reveal our favorite review method and why it is best to take the time rather than rush.

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    Caroline
    Written by Caroline Communications
  • 5 reasons why client feedback is important to us
    Posted on
    Reading time 5 minutes

    5 reasons why client feedback is important to us

    Client feedback is an important part of growing a business. It guides and informs our decision-making, and influences our product roadmap. Read more reasons why client feedback is so important to us.

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    Anna
    Written by Anna Implementation Consultant
  • What we do to make Easy LMS accessible
    Posted on
    Reading time 8 minutes

    What we do to make Easy LMS accessible

    Accessibility and user-friendliness is usually a rare topic of conversation when it comes to software. At Easy LMS it’s not. It is one of our main priorities.  

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    Anouk
    Written by Anouk Front-End Developer & UX Designer
  • Team spirit for the win
    Posted on
    Reading time 4 minutes

    Team spirit for the win

    Work hard, play hard. There are multiple ways to strengthen team spirit. In this article we tell you about all the fun stuff we do.

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    Caroline
    Written by Caroline Communications
  • Improve every day with Kaizen
    Posted on
    Reading time 7 minutes

    Improve every day with Kaizen

    It's almost impossible to put improvements for your organization on the agenda and ultimately get these implemented. That is why we started with Kaizen for fast, effective, and immediate results.

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    Jeroen
    Written by Jeroen Founder / CEO / CSO