How we work

Learn more about our work processes and key values. Team members from different disciplines share their expertise, thoughts, and knowledge.

  • Posted on
    Reading time 9 minutes

    Never underestimate the value of sharing knowledge

    Sharing is caring. Not only does this apply to food, cars, and tools, but certainly to knowledge too. A culture of sharing knowledge helps in establishing quality.  Learn how we keep everyone up-to-date about our daily work and new trends. 

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    Caroline
    Written by Caroline Communications
  • Posted on
    Reading time 7 minutes

    First impressions matter: what we learned while improving our client onboarding

    Effective onboarding is key to giving a good first impression of a product. You don’t get a second chance, so it better be good.

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    Dyann
    Written by Dyann UX Designer & Researcher
  • Posted on
    Reading time 11 minutes

    How we adapted our work life during the Corona crisis

    Who would have ever thought that the world would change so much in a few weeks just because of a virus? To execute our daily work, we had to come up with a plan B. Read how we went from working at the office to fully remote in such a short time and still managed to get work done.

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    Priscila
    Written by Priscila Marketing
  • Our 4 mantras for feature requests
    Posted on
    Reading time 5 minutes

    Our 4 mantras for feature requests

    Feature requests give us insightful information about what to build, but they can also pose a challenge to our own plan and vision for Easy LMS. Luckily for us, we found a few mantras that help us strike the perfect balance.

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    Anna
    Written by Anna Implementation Consultant
  • Posted on
    Reading time 5 minutes

    World domination, one language at a time!

    Ok, so maybe world domination isn’t our actual goal, but the localization of our product is a really important part of enabling our tool to be as accessible as possible to as many people as possible, all over the globe. 

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    Caroline
    Written by Caroline QA / QC Officer
  • our Concierge Owl
    Posted on
    Reading time 5 minutes

    Meet Intercom, our Concierge Owl

    We want to give our clients the best customer experience they’ve ever had. But we can’t do that by ourselves. We need help. Meet our Concierge Owl: Intercom. This support platform opens the door to our clients.

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    Priscila
    Written by Priscila Implementation Consultant
  • From idea to kick starter launch
    Posted on
    Reading time 4 minutes

    From idea to kick starter launch: how we started our Help Center

    Answering the same questions over and over again. There should be a more efficient way to handle this, while quality isn’t hurt. We came up with an extensive Help Center with over 170 informative articles to get you started. Read how we launched our knowledge base. 

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    Priscila
    Written by Priscila Implementation Consultant
  • 7 ways we’ve made Easy LMS user-friendly
    Posted on
    Reading time 9 minutes

    7 ways we’ve made Easy LMS user-friendly

    We want to give our clients the best user experience. It takes a lot of steps and mistakes to get there. We share the good, the bad, and the ugly.

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    Anouk
    Written by Anouk Front-End Developer & UX Designer
  • Knowly Testing
    Posted on
    Reading time 5 minutes

    How we maintain the quality of your academy using visual regression testing

    Changes in one component can have unwanted effects in others. Visual regression testing enables us to deal with this problem, before it makes its way to our end users. 

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    Maarten
    Written by Maarten Front-End Developer & UX Designer
  • Target Conditions arrow and bow
    Posted on
    Reading time 10 minutes

    Why we have target conditions instead of targets

    To meet their targets, employees overlook a lot. Not a desirable situation. Just like being stressed out by all the targets you have to meet. Have you ever thought of using target conditions instead? We use them, and will explain to you why. 

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    Jeroen
    Written by Jeroen Founder / CEO / CSO
  • The art of reviewing
    Posted on
    Reading time 8 minutes

    The art of reviewing

    Reviewing each other’s work is an important quality control measure. We take time for that. In this article, we reveal our favorite review method and why it is best to take the time rather than rush.

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    Caroline
    Written by Caroline Communications
  • 5 reasons why client feedback is important to us
    Posted on
    Reading time 5 minutes

    5 reasons why client feedback is important to us

    Client feedback is an important part of growing a business. It guides and informs our decision-making, and influences our product roadmap. Read more reasons why client feedback is so important to us.

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    Anna
    Written by Anna Implementation Consultant
  • What we do to make Easy LMS accessible
    Posted on
    Reading time 8 minutes

    What we do to make Easy LMS accessible

    Accessibility and user-friendliness is usually a rare topic of conversation when it comes to software. At Easy LMS it’s not. It is one of our main priorities.  

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    Anouk
    Written by Anouk Front-End Developer & UX Designer
  • Team spirit for the win
    Posted on
    Reading time 4 minutes

    Team spirit for the win

    Work hard, play hard. There are multiple ways to strengthen team spirit. In this article we tell you about all the fun stuff we do.

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    Caroline
    Written by Caroline Communications
  • Improve every day with Kaizen
    Posted on
    Reading time 7 minutes

    Improve every day with Kaizen

    It's almost impossible to put improvements for your organization on the agenda and ultimately get these implemented. That is why we started with Kaizen for fast, effective, and immediate results.

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    Jeroen
    Written by Jeroen Founder / CEO / CSO
  • Owl in flow, totally zen.
    Posted on
    Reading time 7 minutes

    Flow and deep concentration: creating a productive working environment

    Flow is a powerful tool to improve your performance. At Easy LMS we stimulate the flow state. Because, well, the price of distraction is bigger than you can imagine. 

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    Jeroen
    Written by Jeroen Founder / CEO / CSO
  • How we talk to our clients
    Posted on
    Reading time 5 minutes

    How we talk to our clients

    Communication is key. We experience that every day. This article explains why we use a light-footed tone in our communication, and why we sometimes need to be firm.

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    Priscila
    Written by Priscila Implementation Consultant
  • Bugs happen. How do we fix them?
    Posted on
    Reading time 8 minutes

    Bugs happen. How do we fix them?

    When we handle bugs, they follow a certain flow. In this in-depth article we tell you every step in the process. From discovery, until notification of a fix.

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    Anna
    Written by Anna Implementation Consultant
  • Why we don’t do overtime
    Posted on
    Reading time 4 minutes

    Why we don’t do overtime

    Overtime is part of the job. At least that's what a lot of employers and employees think. We disagree.

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    Jeroen
    Written by Jeroen Founder / CEO / CSO
  • Scrum at Easy LMS
    Posted on
    Reading time 5 minutes

    How we use Scrum

    How can you get complex projects off the ground, finish them on time, and stay within budget? Our answer: Scrum.

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    Jeroen
    Written by Jeroen Founder / CEO / CSO

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