The challenge: an unsustainable assessment system

Before using Easy LMS, Idwal relied on a questionnaire-based system to assess subcontractors. The system randomly generated one of several assessments and contained around 250 questions. Any change required navigating a difficult hierarchy of conditional logic.

This created several challenges:

• Maintaining and updating questions was time-consuming.

• Verifying test takers' identities was difficult.

• The system was not designed for assessments.

• The process was critical to the business, so any failure created operational risk.

The previous system worked reasonably well, but it had not been fit for purpose. Making changes was extremely complex and difficult to maintain.

Because the assessment is the company’s primary method of verifying subcontractor quality, the limitations of the old system directly affected business continuity.

The solution: finding a scalable and cost-effective solution

Idwal started searching for a dedicated LMS that could support global assessments and provide better control over the verification process. Security, ease of use, and affordability were key deciding factors.

After evaluating several LMS providers, Idwal selected Easy LMS.

Other providers offered strong functionality, but the costs were significantly higher. Easy LMS delivered everything we needed at a price that worked for our business.

Building a structured assessment process with Easy LMS

Idwal now uses Easy LMS as the central platform for subcontractor assessment and verification. The company has built a large database of questions covering technical inspection knowledge. Applicants complete timed multiple-choice exams with strict pass requirements alongside written assessments that are reviewed internally.

These assessments act as the first quality gate for subcontractors. Only candidates who demonstrate sufficient technical competence move forward to work with Idwal and deliver inspection data to customers.

Easy LMS allows Idwal to manage the entire assessment process in one location. The platform simplifies applicant guidance and reduces administrative work by providing clear workflows and centralized result tracking.

The platform has become integrated into our workflow. It has given us tools that we would otherwise have needed to build ourselves.

The academy feature brought structure, clarity, and control

The academy feature became a turning point for the company. Initially, it allowed the team to combine a multiple-choice assessment with a written assessment. Without the academy, they had to send subcontractors two separate assessments, which Robert described as ‘clunky’.

With the academy feature, they created:

• An applicant group containing both assessments.

• A reset group to manage retakes without breaking attempt limits.

• A structure that guides subcontractors through each step.

• A foundation for future training and induction programs.

The result: stronger assessments, smoother operations, and scalable growth

By implementing Easy LMS, Idwal achieved clear operational improvements that strengthened its global subcontractor verification process.

✅ Higher subcontractor quality: Only about 46% of applicants who completed the assessment passed. This helped Idwal filter out candidates who did not meet technical standards and ensured inspections delivered reliable data for customers.

✅ More efficient assessment management: Easy LMS replaced a complex questionnaire system with one centralized platform. This made it easier to update questions, review results, and manage applicants globally.

✅ Scalable onboarding process: Using academy allowed Idwal to combine assessments and onboarding into one structured experience. This reduced administrative work and simplified the subcontractor journey.

✅ Cost-effective solution: Compared to other LMS providers, Easy LMS delivered the required functionality at a price point that supported Idwal’s business case and allowed long-term scalability.

Preparing for continuous learning

For Robert and his team, the decision came down to scalability, efficiency, and cost effectiveness. Compared to complex systems that required significant investment and development resources, Easy LMS provided a practical way to manage subcontractor assessments and build a structured onboarding process. The team is now expanding its use of academy to introduce onboarding courses and periodic knowledge verification, helping subcontractors stay prepared to deliver reliable inspection data to customers.

We did not need an overly complicated system. We needed a platform that would let us verify knowledge, keep assessments up to date, and manage everything in one place. Easy LMS made that possible.

With Easy LMS, Idwal is transforming subcontractor verification into both a quality control tool and a scalable learning environment. This helps the company maintain high inspection standards, improve onboarding efficiency, and deliver consistent and reliable results for customers.