Questions, bug reports, complaints, and compliments — we’re here for it all. Our support team is ready to help you 😀.
I am new to Easy LMS and have questions related to product features, pricing, demos, or trials
Of course, our knowledge about our LMS is extensive. So, just ask, we’ll answer. Start a chat with us or email us at email@example.com
I am an existing Easy LMS client and have questions about product features or my account
Do you already use the tool, and do you have a question about a specific feature? We have an extensive Help Center with step-by-step instructions on how to use our product. Check whether there is an article that answers your questions there.
Would you prefer to contact one of our consultants? Sign in and start a chat with us. This way, we can tailor your support experience.
I need to report an issue
Sign in to your account and start a chat with us. Please provide us with all the information about the issue you’ve found. We can take a look at it together, and if possible, fix it right away. If not, we will report this to our developers, so they can investigate it. We will keep you updated.
Report a vulnerability
We want to keep our platform safe for our clients, and you can play a big part in this. If you are an ethical hacker or security researcher, we welcome relevant information about security vulnerabilities in our platform.
Depending on the severity of the vulnerability, we may offer a monetary reward, you can find out more on our Report a vulnerability page.
Contact us with relevant information: firstname.lastname@example.org.
I want to give feedback
Are you happy or unhappy with our service and want to give us actionable feedback? We embrace positive and negative feedback with open arms. Do you already use the tool? Please sign in and start a chat. If that’s not possible, email us at email@example.com.
I want a demo
You want to train, examine and/or certify your employees, but you have a few questions you want to discuss in a demo. You want to confirm if your requirements match our LMS, for instance, or you’d like to know how our LMS can solve your online training challenges. Then, you can schedule a demo! During the demo, we will discuss your requirements, show how Easy LMS can help your business, and how you can implement LMS in the most efficient manner.
Do you have questions on a different topic? Start a chat with us or email us at firstname.lastname@example.org. We’ll be happy to help you 😀.