What is employee training? Definition explained

Training your employees is a prerequisite for a creative, happy, and productive workforce. Unfortunately, employees and management often dismiss employee training as boring or unneeded. But, it is the backbone of your organization. Let us explain why!

What is employee training?
Caroline
Written by Caroline Communications
Posted on
Reading time 8 minutes

What is employee training?

But first, let's start with the definition of employee training. Sometimes training gets confused with development, but there is a slight difference between them:

  • Definition of employee training: As part of your organization, you provide your employees with the knowledge and skills to perform a specific task or procedure. The overall goal? Help them perform better at their current job. It’s focused on short-term gains, like getting to know with the latest product updates, onboarding a new hire on the CRM system, or introducing new project management software.
  • Definition of employee development: It is a continuous process that is focused on growth and adding long-term value to the organization, like leadership programs. Employee development does not only refer to optimizing an individual’s skill set for a particular role. Rather, it is a form of continuous learning that nurtures professionals and helps them progress on their career path.You can argue that employee training is an element of employee development.

Types of employee training

We can distinguish between eight types of employee training. We list them below [1]:

1. Orientation training

First things first, orientation training mainly consists of welcoming and introducing your new working bees to the company. This one-day training covers the following topics:

  • Vision and core values of the company
  • Culture and company policies
  • Organizational structure
  • Introductory round
  • Mandatory new-hire paperwork like taxes
  • Administrative procedures such as getting login credentials and setting up their workspace
There is always room for improvement

2. Onboarding training

To get your new hires up and running quickly, you can assign them to an onboarding training program. This program will introduce new employees to all the skills associated with the job. Also, it will familiarize them with all the software and hardware that they will use. The training addresses all the topics that employees need to do their job well. Onboarding training is often a multi-day course.

Read more about onboarding.

3. Technical skill training

Maybe your employees are already skilled at writing quotations, accounting, writing content, or programming. But there is always room for improvement. Therefore, many organizations have a budget to maintain and improve their employees’ technical skills.

As an organization, you can either outsource your training to an external company or organize it internally. A senior employee can then be in charge of training the junior staff. An LMS is a useful tool for organizing internal technical skill training. 

4. Soft skill training

It isn’t all about technical skills. Soft skills are essential to growing as an employee. We broadly classify soft skills as a combination of personality traits, behaviors, and social attitudes. These skills allow people to communicate, collaborate, and manage conflict effectively.

Soft skill training will help your organization build its ideal corporate culture. Soft skill training can cover topics such as:

  • Listening
  • Oral communication
  • Teamwork
  • Adaptability
  • Presentation skills

5. Product or service training

Product training can be part of your onboarding training program. You can use it to educate your employees about the products or services they will represent. Also, it can keep your staff up-to-date on new products, services, or features. You can either train your employees periodically with face-to-face courses or use an LMS to make this happen with far more ease.

6. Compliance training

Some industries require employees to fulfill certain legal obligations to perform their jobs. For example, authorities require mortgage advisers to regularly renew their licenses and construction workers to hold certain safety certificates.

Governments will often provide compliance training. Sometimes this happens in traditional face-to-face training, and sometimes this happens online. Read more about how an LMS can help with compliance training.

7. Franchise training

If you run a franchise, then you want to keep your processes and products consistent. Maintaining consistency can be quite hard, especially if the processes and products change frequently and quickly. To keep employees updated, a special training team from the headquarters can provide education onsite.

Alternatively, headquarters could provide all the information and documentation and then leave it to the branch managers. Then, the managers can decide whether they train their staff offline or online. The headquarters could also organize the online training. Read more about how an LMS can help with franchise training.

8. Managerial / Leadership training

Employees can grow to new, higher positions. To prepare them for a job with a leadership role, you can offer them leadership training. How do you become a true leader instead of 'the boss'? How do you get your team on board, even if your decisions and intended plans initially generate resistance? In multi-day training courses, you can help your employees gain deeper insights into leadership.

Who needs employee training?

Even employees who are close to retirement need training

Employee training is for everyone: the enthusiastic new hires, your reliable associate employees, and your trusted seniors. Even employees who are close to retirement need it. If you want to grow as an organization, you need to invest in the knowledge and skills of your staff. The best way to invest in your staff is by offering them a complete employee training program. It should start on their first day and continue until their farewell drink.

What are the benefits of employee training?

Each training type has its unique benefits, but in general, employee training results in:

Increased job satisfaction and employee engagement [2]

People want to feel good about what they do at work. If you invest in their development, you show them that you value them. It also works the other way around. Valued, satisfied, and engaged employees are more profitable and put in the extra effort

Increased employee motivation [3]

You want to avoid a demotivating routine. If you educate your employees on new skills and knowledge, they will be challenged, inspired, and motivated. These sentiments result in increased focus and productivity.

It starts with engagement and motivation, and it ends with increased profit

Higher revenue per employee and higher profit margins [4]

It starts with engagement and motivation, and it ends with increased profit. Due to increased knowledge and skills, your staff will make fewer mistakes, are better prepared to help your customers (higher customer satisfaction), and are more sales-driven.

Increased employee retention [5]

Employees are willing to stay at a company if they have enough learning opportunities and can grow professionally. If not, they will leave without any regret. Losing employees comes with a big price tag. They take all their knowledge with them, and then you have to hire and train a new one.

Read more about the advantages and disadvantages of employee training.

Does Easy LMS support employee training?

90% of corporations already benefit from a form of online learning today

Easy LMS supports online training, which can be used on its own or as a supplement to onsite training. Online training programs like Easy LMS are becoming a popular choice. 90% of corporations already benefit from a form of online learning today, compared to just 4% in 1995.

We recommend online training for the following training types:

  • Orienting training (excluding the mandatory paperwork and introductory round)
  • Onboarding training
  • Technical skill training ( theoretical part)
  • Product or service training
  • Franchise training
  • Compliance training
  • Managerial training / Leadership training (theoretical part)

Want to set up an online employee training program? Then consider Easy LMS. This online tool has all the features you need to implement continuous employee training throughout your organization. You can set up an Academy that stores all the Courses and Exams your employees need to take to do their job efficiently. Our tool will help keep track of your employees’ progress, and our automation options will save you time. Brand it in your corporate style, so they don’t even know you are using our system!

Useful resources

  1. University of Minnesota 
  2. Gallup 
  3. Trainingindustry.com
  4. Cegos 
  5. Huffpost

Frequently Asked Questions

  • What is employee training?
    Employee training is the act of increasing your employees’ knowledge and skills for a particular job. It’s different from employee development because it focuses on a short-term goal.
  • What types of employee training exist?
    The eight types of employee training are orientation training, onboarding training, technical skill training, soft skill training, product/service training, franchise training, compliance training, and managerial/leadership training.
  • Who needs employee training?
    It is valuable and suitable for everyone in your company: from enthusiastic new hires to stable seniors.
  • What are the benefits of employee training?
    The benefits include increased job satisfaction, employee engagement, employee retention, higher revenue per employee, and higher profit margins.
  • Does support Easy LMS employee training?
    Yes, Easy LMS has all the features you need to set up continuous online employee training.

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